What materials are used in your jewelry pieces?
Our jewelry collection features high-quality materials such as brass, gold-plated brass, and more. You can find specific material details in each product description.
How should I care for and maintain my jewelry?
To keep your jewelry looking its best, avoid exposing it to water, perfumes, and lotions. When not in use, store your jewelry in a cool, dry place. For detailed care instructions, please consult our jewelry care guide.
Do you offer international shipping services?Â
Currently, we do not provide international shipping. Our shipping services are available across India. Please visit our website for more details on our shipping policy.
What is your policy on returns and exchanges?Â
We do not accept returns or exchanges. Refunds are issued only if you receive a damaged product or if an item is missing. Please contact us with a full unboxing video to initiate a refund within the specified timeframe.
How can I track my shipment?Â
Once your order is dispatched, you will receive a tracking number along with a link to monitor your package's progress via the contact number and email address provided.
How can I reach your customer support team?Â
For any questions, concerns, or assistance, please contact our customer support team through our contact page. We aim to respond to all inquiries promptly.
How can I stay updated on new collections and promotions?
To stay informed about our latest collections, promotions, and exclusive offers, subscribe to our newsletter on our website. Follow us on social media for regular updates and inspiration.
How can I provide feedback or review a product I purchased?Â
We value your feedback! You can leave product reviews on our website or share your thoughts on our social media platforms. Your reviews help us improve and serve you better.
What payment methods are accepted?Â
We accept various payment methods, including credit/debit cards, UPI, and more. You will find the complete list of accepted payment methods during checkout. Cash On Delivery is also available.
Is it possible to cancel or modify my order after placing it?Â
If you need to make changes to your order, contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order has already been processed for shipping.
What is the typical delivery timeframe for my order?
We usually dispatch orders within 2 business days. Home delivery typically takes an additional 3-5 days from the dispatch date. Delivery times may vary based on your location. Estimated delivery times are provided on our product page.
Do you provide wholesale or bulk purchasing options?Â
Currently, we do not offer wholesale or bulk purchasing options.
Do you deliver throughout India?Â
Yes, we deliver to any Pincode across India, including remote locations.
What should I do if my jewelry arrives damaged or defective?
 If you receive a damaged or defective item, please contact our customer support team immediately with a full unboxing video. We will assist you with the next steps.
Are there any discounts or promotions for first-time buyers?Â
We occasionally offer special promotions and discounts for first-time buyers. Check our promotions page or subscribe to our newsletter to stay updated on current offers.
How should I care for and maintain my jewelry?
Mention the use of a plastic pouch.
What is the typical delivery time frame for my order?
Include details on the availability of the product.
Do you provide wholesale or bulk purchasing options?
Yes